Managed IT Services

Stop firefighting your IT. Start running a business that just works.

Every hour your server is down, your team is paid to wait and your customers quietly leave. We take the entire burden off your desk — helpdesk, servers, network, backups, security — for less than the cost of a single junior hire.

Response as fast as under 2 hours From IDR 2,500K/month — no full-time salary Online anytime, on-site when it's critical
The problem

You already know this pain

Most business owners don't call an IT partner until something has already broken. By then, the damage is done. Here's what quietly bleeds companies every single month:

The 'IT guy' who's always busy

One overworked technician — or worse, your most tech-savvy staff moonlighting as IT — can't cover servers, laptops, network, and security at once. Things slip. Then they break.

Downtime you can't predict or afford

A dead server at 9 AM on invoice day isn't an IT problem — it's a revenue problem. Every minute offline is money walking out the door while you scramble for someone to call.

No backups until it's too late

Nobody thinks about backups until a drive fails or ransomware hits. The businesses that survive that day are the ones who set it up months earlier. The rest start over from zero.

Now imagine the opposite: a team that already knows your setup, watching it 24/7, fixing most things before you even notice — and picking up the phone the moment you need a human.

The outcome

What changes when we take over

< 2 hrs
Critical response

Urgent issues get a human fast — remote in minutes, on-site when it matters.

24/7
Monitoring

We watch your systems around the clock so small issues never become disasters.

−70%
Fewer incidents

Proactive maintenance means most problems are prevented, not repaired.

What's included

Everything your IT department would do — without the department

Infrastructure that's built right the first time

We consult, design, and set up your servers and network so they're stable, secure, and ready to scale — instead of a tangle nobody wants to touch.

  • Infrastructure consulting & audit
  • Network & server setup done properly
  • Hardware purchasing & build advice

A helpdesk that actually picks up

Your team gets a real person to call. Most issues are solved remotely in minutes; when it needs hands on hardware, we come to you.

  • Remote helpdesk & troubleshooting
  • On-site service for urgent cases
  • Vendor & warranty management

Backups & security that let you sleep

Automated backups, monitoring, and restore-tested recovery mean a failed drive or attack is an inconvenience — not the end of your business.

  • Automated backup & tested restore
  • 24/7 monitoring & alerts
  • Security hardening & updates
How it works

Getting started takes a week, not a quarter

01

Free audit

We map your current setup and find the risks you can't see.

02

Tailored plan

You get a clear plan and a fixed monthly price — no surprises.

03

We take over

We set up monitoring, backups, and helpdesk access for your team.

04

You focus on growth

IT stops being your problem. It becomes ours.

Pricing

Plans that grow with you

Honest pricing, no hidden fees. Start where you fit today, level up anytime.

Basic
IDR 2,500K/mo
10 · < 24h
Get this plan
Most popular
Standard
IDR 5,500K/mo
25 · < 8h
Get this plan
Premium
IDR 10,000K/mo
Unlimited · < 2h
Get this plan
FAQ

"But what about…"

?

We're too small for managed IT.

That's exactly who this is for. Plans start at IDR 2,500K/month — far less than one full-time hire, and you get a whole team.

?

We already have someone for IT.

Great — we can support them instead of replacing them, covering nights, weekends, and the specialized work they don't have time for.

?

Switching sounds like a hassle.

We handle the transition end to end. Most clients are fully covered within a week, with zero downtime during the handover.

The best time to set this up was before it broke

Every week without proper monitoring and backups is a week you're rolling the dice with your entire operation. The businesses that call us after a disaster always say the same thing: they wish they'd called sooner. Don't be that story.

Ready to make Fericy your last stop?

Tell us the problem. We'll own the solution — end to end.

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