Individual Digital Privacy
Last updated: January 1, 2026
This statement describes how we respect the digital privacy of individuals whose devices, accounts, or data we handle in the course of providing managed IT and support services.
Access on a need-to-serve basis
When servicing a device or system, our technicians access only what is necessary to diagnose and resolve the issue. We do not browse, copy, or retain personal files beyond what the task requires.
Confidentiality
Any personal or business data we encounter while providing services is treated as confidential and is never shared with third parties without consent, except where required by law.
Data handling during service
Where a repair or migration requires handling your data, we take care to preserve its integrity and, where possible, recommend you back up important files beforehand.
Your control
You remain in control of your devices and accounts. You can ask us at any time what was accessed or changed, and request removal of any credentials shared with us for a task.
Contact
To exercise any of the above, contact info@fericy.com.